Problem: has a solution. Can be solved. Requires brainstorming, problem solving, strategy.

Situation: how it is. Not solvable right now. Requires empathy, recognition, acceptance.

Sometimes we think we have problems but actually have situations. Maybe we can tell if it’s a problem by considering if we are willing to hear advice or not. If not, it’s likely a situation and we need to treat it like one.

Maybe someone will come to you with a “problem” but it’s actually a situation. Recognize it and respond appropriately.

Inspired by Seth Godin’s Akimbo podcast below where he explains this concept in more detail.